The BT Enterprise Management Services team helps customers to improve the way they manage and deliver IT services to their business users.

This team works closely with the customer and extends to the development of an enterprise management strategy.  From this strategy solutions are developed encompassing technology, people and process.

BT IT Services currently maintains and services over 40,000 units with upwards of 10,000 users in Ireland and the UK supported through fully managed services. The scale of the operation is testament to our dedication and flexibility.

We provide expertise in the end-to-end management of networks, systems, databases, application desktop PCs and web-enabled devices.  These solutions include:

Remote Managed Services

• IT Support call centre and helpdesk service.
• Remote Managed Services - networks system and applications.
• Guardian Angel.
• ISP Services including Web hosting, application Hosting & Email services.

Field Engineering Services

• On site delivery of hardware Maintenance & Software Support Services.

Onsite Managed Services

• Provision of fulltime IT Support & Development staff on customer sites.

VPO - Virtual Partnered Organisation Services

• Flexible provision of IT Support staff on site for small/ medium enterprises.